Answers to Your Event Rental Questions
At Grand Tents & Events, we want to make sure your event planning is as smooth and stress-free as possible. Below are answers to some of the most common questions we receive from our clients. Whether you're wondering about rental policies, delivery logistics, or how to choose the right items for your event, we’ve got you covered.


Your Questions, Answered
We understand that planning an event involves a lot of moving parts. To help you navigate the rental process, we’ve compiled a list of frequently asked questions. If you don’t see the answer you're looking for, feel free to reach out to us directly—our team is here to help!
Frequently Asked Questions
Start by browsing our rental catalog to see the items you need. Once you have a list, you can request a quote directly through our website, or contact our team for personalized assistance in selecting the best rentals for your event.
We understand that plans can change. Our cancellation policy allows for flexibility, but please review the details when booking, as there may be fees depending on the timeline and size of the reservation.
Yes, we provide delivery and professional setup for all of our rentals. Our team will handle the logistics, ensuring that everything is installed on time and in perfect condition.
Yes, we allow for changes to your order up until a certain time before the event. However, depending on availability and the nature of the changes, some restrictions may apply. It’s always best to finalize details as soon as possible to avoid last-minute adjustments.
We recommend booking your rentals at least 4-6 weeks in advance, especially during peak seasons. However, we do accept last-minute bookings depending on availability, so feel free to reach out to us for any urgent needs.
Yes! For large events, we offer on-site project coordinators to ensure everything runs smoothly. Our coordinators will oversee the setup and installation of the rental items, ensuring a flawless execution on the day of your event.
Absolutely. All of our rental items are thoroughly cleaned and inspected before each event. We take pride in providing high-quality, well-maintained equipment to ensure your event goes off without a hitch.
We provide rentals for a wide range of events, including weddings, corporate gatherings, festivals, non-profit events, and private parties. No event is too big or too small for our team!
Yes! We specialize in creating custom rental packages tailored to your specific needs. Whether you need specialized furniture, décor, or unique configurations, our team will work with you to create the perfect setup.

What Our Clients Are Saying

Have More Questions?
If you still have questions or need further assistance, don't hesitate to contact us. Our team is always ready to provide support and ensure that your event planning process is as smooth as possible.
